Terms & Conditions

Last updated: July 2026

By placing an order with The Blu Tulip you agree to these terms. Please read them carefully.

Orders & payment

All prices are in Australian dollars (AUD) and include GST. Payment is required at time of order. We accept all major credit cards.

Delivery

We offer same-day delivery across Metro Adelaide for orders placed before 11am. Delivery times are estimates — traffic, weather, and access issues may affect timing. Someone must be home to receive the order, or provide a safe drop location. We are not responsible for orders left unattended at the recipient's request.

Flowers & substitutions

Our arrangements feature seasonal flowers. Product photos are examples only. We reserve the right to substitute flowers of equal or greater value when specific varieties are unavailable, while maintaining the style and colour palette of the arrangement.

Cancellations & refunds

Orders may be cancelled for a full refund up to 24 hours before the scheduled delivery date. Cancellations within 24 hours may not be eligible for a refund as flowers have already been ordered from the market. Please see our Refund Policy for full details.

Complaints

If you are unhappy with your order, please contact us within 24 hours at service@theblutulip.com.au or 08 8355 0204 and we will do our best to make it right.

Contact

The Blu Tulip | 10 Jetty Street, Grange SA 5022 | 08 8355 0204 | service@theblutulip.com.au